• Software Engineer – Support

Industry IT
Location Tamil Nadu Chennai
Experience Range 3 - 5 Years
Qualification B.tech/B.E.Computer Science

Functional IT Software-Other
Job Description
About Us
Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies has now flourished successfully into a 100 crore company. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end–to-end HR outsourcing solution provider.
Roles and Responsibility

Job Title : Software Engineer – Support


Desirable years of Experience : 2 to 4

Relevant years of Experience : 3

Budget: Max 8,00,000

Key responsibilities of the job holder (list between 5-8 responsibilities) –

• Triage of the reported incidents

• Proactively Monitoring the Application Health Dashboards

. • Acknowledge any auto generated Application Alerts and act upon appropriately

• Following Knowledge base / Run book for administrative operations, service requests

• Perform configurations changes, fixing data issues, perform code fixes / change requests / enhancements as required

• Adherence to Service Level Agreement

• Escalate un-resolved issues to Dev Team if the issue is not resolved within the stipulated time defined in the existing process.

• Perform RCA for un-common / critical issues in coordination with Development Teams.

• Update the Knowledge base with RCA findings

• Develop Operational dashboards / Tools to improve the operational processes

. • Participate in Release Management Activities to keep up to date with on-going activity

• Collaborate with Infrastructure / Network / Security teams for any planned maintenance activities

Essential technical competencies (no more than 5) –


Entity Framework Resource

Azure - (experience in writing and deploying function apps)

Additional desirable requirements (no more than 3) –

• Excellent verbal and written communication skills

• Ability to work cross-functionally and globally to achieve successful outcomes

• Ability to work independently in a fast-paced environment

• Goal-oriented with superior work ethic

• Ability to identify business problems, facilitate problem resolution

• Willingness to learn new technology / domain and be an SME

Must Possess skills (Non-negotiable) –


HTML, JS, jQuery and CSS


Desired candidate

immediate Joiners or max notice of 30 days can be considered only

Recruiter Name Himanshu Kumar
Recruiter Number 7027147128
Recruiter Email Id himanshu.kumar@ipsgroup.co.in
A+| A| A-