• Software Engineer – Support

Industry IT
Location Tamil Nadu Chennai
Experience Range 3 - 5 Years
Qualification B.tech/B.E.Computer Science
Open

Functional IT Software-Other
Job Description
About Us
Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies has now flourished successfully into a 100 crore company. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end–to-end HR outsourcing solution provider.
Roles and Responsibility

Job Title : Software Engineer – Support

 

Desirable years of Experience : 2 to 4

Relevant years of Experience : 3

Budget: Max 8,00,000

Key responsibilities of the job holder (list between 5-8 responsibilities) –

• Triage of the reported incidents

• Proactively Monitoring the Application Health Dashboards

. • Acknowledge any auto generated Application Alerts and act upon appropriately

• Following Knowledge base / Run book for administrative operations, service requests

• Perform configurations changes, fixing data issues, perform code fixes / change requests / enhancements as required

• Adherence to Service Level Agreement

• Escalate un-resolved issues to Dev Team if the issue is not resolved within the stipulated time defined in the existing process.

• Perform RCA for un-common / critical issues in coordination with Development Teams.

• Update the Knowledge base with RCA findings

• Develop Operational dashboards / Tools to improve the operational processes

. • Participate in Release Management Activities to keep up to date with on-going activity

• Collaborate with Infrastructure / Network / Security teams for any planned maintenance activities

Essential technical competencies (no more than 5) –

ASP.NET Core MVC

Entity Framework Resource

Azure - (experience in writing and deploying function apps)

Additional desirable requirements (no more than 3) –

• Excellent verbal and written communication skills

• Ability to work cross-functionally and globally to achieve successful outcomes

• Ability to work independently in a fast-paced environment

• Goal-oriented with superior work ethic

• Ability to identify business problems, facilitate problem resolution

• Willingness to learn new technology / domain and be an SME

Must Possess skills (Non-negotiable) –

ASP.NET MVC

HTML, JS, jQuery and CSS

MSSQL

Desired candidate

immediate Joiners or max notice of 30 days can be considered only

Recruiter Name Himanshu Kumar
Recruiter Number 7027147128
Recruiter Email Id himanshu.kumar@ipsgroup.co.in
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